Redefining logistics and supply-chain with AI

Logistics and supply-chain with AI

Artificial Intelligence has been making waves through the world and across industries, unlike any other revolutionary technology in the current era. Not only is mankind training machines to behave and act like humans, but they may also surpass our kind of intelligence.

While self-drive cars and cleaning robots are luxuries that few have found the need for, AI is solving other and much bigger purposes too. Enterprise applications that run on advanced technologies rooted in AI and machine learning are beginning to greatly help businesses such as the supply chain industry.

They may change the very approach to logistics. For instance, McKinsey & Company expects businesses to gain between $1.3tr and $2tr a year in economic value by using AI in their supply chains.

AI helps companies working towards supply-chain management and logistics to reach optimum solutions and increase productivity, through machine intervention. Complex situations can be structured and catered to using the right kind of AI. It also reduces the element of surprise and helps companies predict risks and mitigate accordingly.

Well-managed AI systems can drastically raise the quality of service and exceed customer satisfaction through efficient and proactive processes. Eventually, this leads to lower costs (lesser damages) and fewer problems.

Here are some of the ways that AI has impacted the supply chain and logistics industry in drastic ways:

Inventory management:

inventory management in logistics and supply-chain with AI

AI can analyze and work with huge volumes of data. When companies, such as Jayesh, embrace AI for a lot of their functioning, the loss due to a gap between inventory and demand massively reduces. AI helps you predict future demands and patterns based on existing data. It also has various different ways to keep a check on inventory and ensure a minimal amount of damages and other problems.

Customer support:

customer service, customer support logistics, and supply-chain with AI

AI has many different ways to make the customer’s experience smooth and hassle-free. It gives multiple options for customer support such as automated chatbots. AI, ironically, can greatly help in personalizing the relationships between customers and the logistics company. This also saves the company’s time and reduces the time a customer needs to wait to receive help.

At Jayesh Logistics, we have an integrated AI support for live tracking of your cargo with E-POD (E-proof of delivery). This not only helps in keeping real-time track of the delivery and shipment but also aids in real-time report generation and red flag generation.

Smart warehouses:

smart warehouses in logistic logistics and supply-chain with AI

Warehouses are becoming smart in their operations and absorption of technology. This involves automated functions and processes for a large section of the workforce. This largely simplifies work and makes operations smoother and less susceptible to human-errors. We’ve also found different kinds of uses for AI at Jayesh, for instance, you can add the safety stock option in emergency situations.

For instance, Amazon has a smart warehouse where packaging for customers is done via robots. This saves a huge amount of time.

Improved efficiency:

improvement efficiency logistics and supply-chain with AI

While servicing customers through logistics, time and cost are of utmost importance. Using AI, companies are able to map out optimal ways of working, such as the best delivery routes, operational processes and so on. Automated, intelligent use of resources lets companies who adopt these means spearhead the industry.

The kind of possibilities with AI in logistics is virtually limitless and still being explored every day. We, at Jayesh Logistics, want to bring you the best of technology, coupled with our insights and years of experience.
We are consistently working to make headway in the digital transformation journey and make AI an inherent part of our day-to-day operations. In the near future, we aim to make the most of this revolutionary technology to bring you the best services possible!